Returns
Mattresses Yes, returns are free within the 120-night sleep trial. Accessories No, these items have product-specific return fees. F...
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Tue, 13 Oct, 2020 at 12:35 PM
You can return your mattress anytime between nights 30 and 120 of your sleep trial. (Or between nights 60 and 120 for Novosbed.) Here...
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Tue, 13 Oct, 2020 at 12:50 PM
Many sleepers need extra time to adjust to a new mattress. That's why we require you take at least 30 days to try your mattress be...
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Mon, 16 Nov, 2020 at 10:28 AM
We never restock or resell returned mattresses. Instead, we pay it forward to your community by donating returned mattresses to a loca...
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Mon, 21 Sep, 2020 at 10:35 AM
We will arrange for someone within our network of local movers, charities, and community organizations across Canada to pick up and remo...
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Mon, 21 Sep, 2020 at 10:37 AM
After the mattress has been removed from your home, we'll process your refund within 2 business days. Once processed, it can take a...
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Mon, 21 Sep, 2020 at 10:38 AM