To cancel your order, contact us by phone, live chat, or email (with “Cancel Order” in the email subject line, if outside of business hours), and tell us the reason for cancelling.

If your order:

  • Has not been placed yet, we will cancel it.
  • Has been placed but not shipped, we will ask our manufacturing team to cancel it.
  • Has been shipped, we will request a return-to-sender with FedEx. But if that request is not received in time, you can refuse to accept the delivery when it arrives.
  • Has been delivered, we will request a delivery pickup from FedEx (subject to our purchase policy).

We will issue your refund once the order has been cancelled or the returned item has been inspected in our warehouse.

To cancel your order, contact us by phone, live chat, or email (with “Cancel Order” in the email subject line, if outside of business hours), and tell us the reason for cancelling.

If your order:

  • Has not been placed yet, we will cancel it.
  • Has been placed but not shipped, we will ask our manufacturing team to cancel it.
  • Has been shipped, we will request a return-to-sender with FedEx. But if that request is not received in time, you can refuse to accept the delivery when it arrives.
  • Has been delivered, we will request a delivery pickup from FedEx (subject to our return policy).

We will issue your refund once the order has been cancelled or the returned item has been inspected in our warehouse.

To cancel your order, contact us by phone, live chat, or email (with “Cancel Order” in the email subject line, if outside of business hours), and tell us the reason for cancelling.

If your order:

  • Has not been placed yet, we will cancel it.
  • Has been placed but not shipped, we will ask our manufacturing team to cancel it.
  • Has been shipped, we will request a return-to-sender with FedEx. But if that request is not received in time, you can refuse to accept the delivery when it arrives.
  • Has been delivered, we will request a delivery pickup from FedEx (subject to our return policy).

We will issue your refund once the order has been cancelled or the returned item has been inspected in our warehouse.

To cancel your order, contact us by phone, live chat, or email (with “Cancel Order” in the email subject line, if outside of business hours), and tell us the reason for cancelling.

If your order:

  • Has not been placed yet, we will cancel it.
  • Has been placed but not shipped, we will ask our manufacturing team to cancel it.
  • Has been shipped, we will request a return-to-sender with FedEx. But if that request is not received in time, you can refuse to accept the delivery when it arrives.
  • Has been delivered, we will request a delivery pickup from FedEx (subject to our purchase policy).

We will issue your refund once the order has been cancelled or the returned item has been inspected in our warehouse.